(636) 243-0900

Roberts Pest Control
Property Management & Multi-Family Pest Control

Commercial Services

Pest Control for Property Managers & Multi-Family Housing

One infested unit becomes ten without the right program. Roberts Pest Control partners with St. Louis property managers to keep tenants happy, units turnover-ready, and complaints at zero.

20+ Years Experience
Licensed & Insured
Tenant Scheduling
Management Reporting
Emergency Response

Core Programs

Pest Control Built for Multi-Unit Properties

Apartments, condos, townhomes, and senior living complexes share walls, plumbing, and pest problems. A single-unit approach does not work. We treat the building as a system.

Critical Program

Bed Bug Programs

Bed bugs spread unit-to-unit through shared walls, laundry rooms, and furniture. We provide thorough inspections, targeted treatments, and follow-up monitoring. Our protocols include adjacent-unit inspections to catch spread early and documentation for management records.

High Demand

German Cockroach Cleanouts

German roaches thrive in multi-unit kitchens and bathrooms, traveling through plumbing chases and wall voids between units. Our cleanout protocol uses gel baits, crack-and-crevice treatments, and dust applications to eliminate established colonies — even in heavily infested units.

Ongoing Service

Common Area Treatment

Hallways, laundry rooms, trash rooms, mechanical spaces, and parking garages all need consistent treatment. We maintain scheduled service for all shared spaces to prevent pests from migrating between units and common areas.

Turnover Ready

Unit Turnover Pest Clearance

Before a new tenant moves in, the unit should be pest-free. We provide move-out inspections, targeted treatment of any active issues, and a clean certification so your next tenant starts with a fresh unit — and you start without a complaint.

Common Challenges

Why Multi-Family Properties Need Specialized Pest Control

Shared infrastructure means shared pest problems. Treating one unit at a time is like bailing water with a hole in the boat.

Unit-to-Unit Spread

Cockroaches and bed bugs travel through shared plumbing, electrical chases, and wall voids. Treating only the reporting unit pushes pests into adjacent units. We inspect and treat neighboring units to stop the cycle.

Tenant Access Coordination

Getting into every unit on schedule is the biggest challenge in multi-family pest control. We coordinate directly with your management office and tenants to schedule access, provide advance notice, and minimize disruption.

Trash & Dumpster Areas

Centralized trash rooms and dumpster enclosures attract rodents, cockroaches, and flies. We maintain exterior bait stations, treat compactor areas, and recommend operational changes to reduce pest pressure at the source.

Tenant Complaints & Liability

Unresolved pest issues lead to tenant complaints, bad reviews, lease breaks, and potential legal liability. A proactive pest management program prevents problems before they become management headaches.

High-Turnover Units

Frequent move-ins and move-outs introduce new pest risks with every tenant. Furniture from unknown sources, cardboard boxes, and luggage can all carry bed bugs and roaches into a previously clean unit.

Maintenance & Landscaping Gaps

Overgrown landscaping touching buildings, unsealed utility penetrations, and damaged door sweeps create pest highways into the structure. We identify these gaps and provide actionable maintenance recommendations.

We Work Directly with Property Management — Not Around Them

Roberts Pest Control understands that property managers need a pest control partner, not another vendor to babysit. We handle the details so you can focus on running your properties.

What we handle for you:

  • Direct tenant scheduling and coordination
  • Advance notice letters for unit access
  • Detailed service reports per unit and building
  • Monthly or quarterly activity summaries
  • Single point of contact for your portfolio
  • Emergency response for urgent pest calls
  • Move-out inspections and clearance reports
  • Recommendations for maintenance team

You get one report, one invoice, and one phone number to call. We handle everything else.

Our Process

Multi-Family Pest Management — 5 Steps

Our property management program is designed for scale, consistency, and zero disruption to your tenants and staff.

  1. Property Assessment — We inspect the entire property — units, common areas, exterior, mechanical rooms, trash areas, and landscaping. We identify active infestations, risk areas, and structural vulnerabilities.
  2. Custom Service Plan — Based on the assessment, we build a treatment schedule that covers every building, every common area, and every unit on a rotation that works with your management workflow and tenant access.
  3. Coordinated Treatment — We schedule unit access with tenants, treat common areas on a consistent rotation, and maintain exterior bait stations and perimeter treatments. All products are applied with tenant safety in mind.
  4. Reporting & Documentation — After every visit, you receive a service report detailing what was treated, what was found, and what needs attention. Monthly summaries track pest activity trends across your property.
  5. Ongoing Partnership — We meet with your management team regularly to review the program, adjust for seasonal changes, and address any new concerns. Your pest control program improves every quarter.

Questions

Frequently Asked Questions

How do you handle tenant access for treatments?
We coordinate directly with your management office. We can provide advance notice letters for tenants, schedule around their availability, and work with your maintenance team for lockout access when needed. Our goal is zero disruption to your tenants and your staff.
A tenant is reporting bed bugs. What’s the process?
We respond quickly with a thorough inspection of the reporting unit and all adjacent units (above, below, and on both sides). If bed bugs are confirmed, we treat the affected units and monitor for spread. You receive a full written report documenting findings, treatment, and follow-up schedule. Early detection and adjacent-unit inspection are the keys to preventing building-wide spread.
Can you service our entire portfolio across multiple locations?
Yes. We service multi-site property management companies throughout the St. Louis metro area — St. Louis County, St. Charles County, Jefferson County, and surrounding areas. You get one point of contact, consolidated reporting, and consistent service standards across every property.
What reporting do property managers receive?
Every service visit generates a detailed report: units treated, pests found, products applied, and recommendations. We also provide monthly or quarterly summary reports that track pest activity trends across your property. This documentation supports lease enforcement, liability protection, and management oversight.
How do you prevent pests from spreading between units?
Multi-unit treatment is the key. When we identify an infestation in one unit, we inspect and treat adjacent units as part of the same service call. We also treat shared plumbing chases, wall voids, and common areas to create barriers that prevent migration. A single-unit approach simply pushes pests next door.

Protect Your Properties. Protect Your Tenants.

Free property assessments. Custom service plans. One point of contact for your entire portfolio.

(636) 243-0900
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